WineGate is operated by PorteVin OÜ (Estonia). This page explains how to delete your WineGate account and what happens to your data.
Delete your account in the app
- Sign in to WineGate (the mobile app or app.winegate.app).
- Open Account from the account menu.
- Choose Delete account, type the confirmation word, and confirm.
Deletion is immediate and permanent. Complete your open orders and pay any fees first.
What is deleted
- Your user account and sign-in details, including a link to Apple or Google sign-in.
- Where you are the only owner: your company, its company page, lots, photographs, requests, quotes, offers, watchlist, partnerships, drafts and uploaded documents.
- Your messages, where no other company still holds the conversation.
What we keep, and why
- Orders, invoices and fee records: 7 years, as Estonian accounting law requires.
- Information reported to the tax authority about sellers: for the period the DAC7 rules require.
- Records of the terms your company accepted: with your email, as proof of the contract; see the Privacy Policy.
- Messages in conversations another company still holds, shown under your company's name.
Residual copies in encrypted backups are purged within 30 days.
Can't access your account? Email support@winegate.app from the address your account is registered to, with the subject "Delete my account". We will verify ownership and complete the deletion within 30 days.